Management Consultancy Services
Reputation Is Revenue and our experts by experience are the finest, in helping to ensure that care services are tailored to the needs and preferences of those who use them, and that the perspectives of individuals with lived experience are considered in decision-making. At Beyond Care Services we specialise in improving the effectiveness of the delivering and evidence the excellence in care provided with the Dragonfly Approach and Culturally Appropriate. We aims to unite the voices of care providers and coordinating teams that are involve in the delivering the care to achieve their goals whichever stage they're at and assist them with leveraging their reputations which is essential in every industry, critical in Care to build trust, enhance the quality of care they provide and build their businesses productivity gain via staff efficient weather they're a startup or well established. We also provide comprehensive support with CQC Registration for New Care Providers customised policies and procedures to help you comply with regulatory standards and pass inspections. Fit Person Interview Crash Course / Question and Answer P1&P2, as well as Ofsted Registration to improve their operational efficiency and overall performance. And our innovative approach ensures that you have access to the latest technology and resources so you can feel confident and secure in the service you offer and the experience you provide to your customers. Contact us today to schedule a consultation and experience the difference of an innovative care service.
Our Services
Taking your business to the next level
Quality Improvement solution
While amenities and convenient, décor and locations are important, the true measure of care comes from the experiences shared by current and former service users and their families who are greatly influence how a
care provider is perceived. And Our Interim Managers are hands-on when it comes to implementing the solutions they identify and addressing concerns quickly and effectively to help care provider demonstrate compassion while building trust and credibility to aid growth by improving productivity.
While making sure our clients are making their services safer, effective, patient-centered, timely, efficient and equitable. We work directly with senior management teams and their teams to deliver and monitor solutions and our job is to support care providers / care managers / service managers and to differentiate themselves between a trusted care service and a questionable one, which is often comes down to how effectively a provider manages their reputation.
Managing Change
The Power of Good Advice.
These vary depending on the type of service, care provided and how much the care managers are taking advantage of their diverse teams. Which usually help better position themselves to unlock innovation which has long been at the heart of health and social care. With now the use of AI-powered to analyse reviews and reputation score for Care Home and In-Home Care providers across the UK, provides a real-time and single metric to
gauge brand perception in criteria such as
Sentiment -The thoughts and opinions expressed
in reviews.
Engagement - Social media activity levels and interactions; review responses and Visibility -Search engines rankings, review volume and spread, and business listings. Which is must undoubtedly be part of how care settings managers meet the changing needs and growing pressures seen today that drives market growth. Like Care England CEO Professor Martin Green said: “As the sector faces increasing scrutiny and ever-evolving expectations, adopting a culture of continuous improvement is essential"
CQC Registration Support
CQC registration is designed to be detailed and lengthy and could also be a frustrating process. This is an obstacle for many start-ups and expanding businesses as they would need to start operating without delay. Our CQC registration package is designed to reduce the stress of applying, help you master the key questions and key areas of focus as a new Care Provider, Registered Manager / Fit Person.
Reshape Workplace Culture and Team Performances.
"Big Boss, Little Boss"
We offer advises to organisations on how to create a supportive work environment and to avoid the division "Night vs Day Shift" whichever side you've been on, when stakes are high and the pressure is on your teams? There is no secret that tension can sometimes run high and managers are left to also handle with clashes over their team workload, accusations of negligence due to the division between teams. We here to help bridge the gap and ensure your service users receive the best possible care with a team that is equally committed. From boost employees work wellbeing without the need to switch jobs by prioritise strategies to help them decompress and leave their work stress at work, rather than taking it home. Align skills with job requirements for ensuring skills are fully utilised and roles align with their career goals and expand professional networks.​